Protecting the personal rights of customers, business partners and employees is the express goal of Voralpen Resort Allgäu Betriebs GmbH. Your personal data will be collected, stored and treated by Voralpen Resort Allgäu Betriebs GmbH in compliance with the relevant laws. Voralpen Resort Allgäu Betriebs GmbH does not pass on personal data to uninvolved third parties. If you apply for an open position and provide personal information, we will only use this data to the extent necessary to successfully carry out this service. If you have any further questions about the handling of your data or transmission security, please contact  director-allgaeu@dasflaxhotels.com.

Information in accordance with Art. 13 GDPR
Name and contact details of the person responsible:  Voralpen Resort Allgäu Betriebs GmbH, Schlosserstraße 4, 87463 Dietmannsried, email: director-allgaeu@dasflaxhotels.com, represented by: Thomas Braun, Alexander Geiger

Contact details of the data protection officer: Marc Weiß – Marc Weiß Verwaltungs-GmbH, Herrenkellergasse 6, 89073 Ulm,  www.mwv-ulm.de  contact form 

Collection, processing and use of personal data

Based on our legitimate interest (see Art. 6 Para. 1 lit. f. GDPR), Voralpen Resort Allgäu Betriebs GmbH collects data about access to the website and stores it on our web servers.

The following data is stored:

• Websites visited
• Time at the time of access
• Name of your Internet service provider
• Browser used
• Operating system used
• IP address used

Personal information such as your name, address, telephone number or email address is only collected if you provide this information voluntarily, for example when contacting us. 

Your stored personal data will be deleted if you have properly revoked your consent to storage, if knowledge is no longer necessary to fulfill the purpose for which it was stored, or if storage is not permitted for legal reasons.  

To the extent that this is necessary for the establishment, implementation or termination of a contractual or contract-like customer relationship, we will collect, process and use your personal data.  

We will only use this data for product-related surveys and marketing purposes if you have previously given us your consent or if you have not objected – as long as this is required by law. 

Disclosure to third parties and security measures

Your personal data will not be passed on, sold or otherwise transferred to third parties unless this is necessary for the purpose of executing the contract or you have expressly consented. For example, it may be necessary for us to use the credit institution responsible for processing payments when concluding the contract or, with your consent, to use an external service company. In these cases, we forward the data in accordance with the legal requirements.  

We take all necessary technical and organizational security measures to protect your personal data from loss and misuse. This means your data is stored in a secure operating environment that is not accessible to the public. 

Contact

When contacting Voralpen Resort Allgäu Betriebs GmbH by e-mail, the user’s details are stored for the purpose of processing the request and in the event that follow-up questions arise. 

Third Party Access to Your Personal Information 

The collection, processing and use of personal data is carried out by us and – unless we have expressly excluded this – also by other companies that we have commissioned to process data. In the latter case, we will ensure that group or service companies comply with the relevant statutory data protection regulations and the obligations arising from this data protection notice. 

It will not be passed on to third parties. Personal data will only be passed on to government authorities entitled to receive information without your consent if we are obliged to do so due to legal provisions or are obliged to do so by court order. Under no circumstances will your personal data be sold or used in any other way. 

Cookies  

“Cookies” are small text files that allow us to store specific information about you on your computer while you visit one of our websites. Cookies help us to determine the frequency of use and the number of users of our websites and to make our offers as convenient and efficient as possible for you. Cookies do not cause any damage to your computer and do not contain any viruses. 

Rights of the website visitor:

Right to information

You have the right to information from the person responsible about the personal data concerned, as well as to correction and restriction of processing. Please send your request in writing to director-allgaeu@dasflaxhotels.com 

Deletion of data

Unless your request conflicts with a legal deadline for storing data (e.g. data retention), you have the right to have your data deleted. Data stored by us will be deleted if it is no longer necessary for its intended purpose and there are no statutory retention periods. If deletion cannot be carried out because the data is required for legitimate legal purposes, data processing will be restricted. In this case, the data will be blocked and not processed for other purposes. Please send a request for deletion of your data to director-allgaeu@dasflaxhotels.com

Right to object

Users of this website can exercise their right to object and object to the processing of their personal data at any time. Please send an objection to director-allgaeu@dasflaxhotels.com 

Right to lodge a complaint with the supervisory authority

Those affected have the right to lodge a complaint with the supervisory authority.

How to handle contact details

Data collection and processing through contact forms is justified in accordance with Article 6 Paragraph 1 Letter f of the GDPR. The user’s consent to data collection and processing is not required.

Updating this privacy notice 

We update this data protection notice regularly. It may therefore be necessary to adapt the data protection notice to changes in actual or legal circumstances. These adjustments are accepted by using our website.

DialogShift chat application on our website

Our website uses the chat application from DialogShift GmbH, Rheinsberger Str. 76/77, 10115 Berlin. This application processes and stores data for the purpose of web analysis, to operate the chat application and to answer queries.

To operate the chat function, the chat texts are saved and a cookie with a unique ID is set – this is used to recognize you as a customer.

A cookie is a small text file that is stored locally in the cache on your device. This cookie allows our application to recognize the device and access past chat logs. This cookie is stored for 90 days since it was last used. You can deactivate the storage of cookies in your browser settings. However, the chat function cannot be carried out without the use of cookies.

The possible disclosure of, for example, name, e-mail address or a telephone number is voluntary and with the consent to temporarily use and store this data for the purpose of establishing contact until the end of the contact. This personal data will be deleted after 90 days.

The legal basis for data processing is Article 6 Paragraph 1 Letter F GDPR based on our legitimate interest in effective customer service, for statistical analysis of usage behavior and for optimization purposes of our offers.

DialogShift offers under

https://www.dialogshift.com/de/dsvgo  

further information on the collection and use of data as well as your rights and options for protecting your privacy.